jaefocus.blogg.se

TidBITS reader Hal Feldman encapsulated his frustration in an email message to Tim Cook:įor more than 25 years I have bought lots of devices and have been a shareholder. However, in this case, the complete lack of acknowledgement about the issue, coupled with Apple’s inconsistent handling of the problem, has been perplexing. In the past, Apple has addressed hardware issues with software updates, firmware updates, repair programs, and sometimes even recalls. One group that’s painfully aware of this is owners of 15- and 17-inch 2011 MacBook Pros stricken by system-crippling graphics issues, about which Apple has been indifferent.Īll computers are complex devices, and hardware problems occur despite Apple’s boast of “it just works,” Macs are no exception. In reality, you never quite know what to expect when you take a troubled Mac into an Apple Store. Online anecdotes abound about how an Apple Genius fixed or replaced an out-of-warranty product for free or cheap, but such stellar service isn’t universal. One of the Mac’s lures is Apple’s famous customer service. #1642: How to identify phishing attacks, new iPhone and iPad passcode requirementsĪpple’s Baffling Response to 2011 MacBook Pro Graphics Issues.#1643: New Mac mini and MacBook Pro models, new second-gen HomePod, security-focused OS updates, industry layoffs.#1644: Explaining Mastodon and the Fediverse, HomePod Software 16.3 and tvOS 16.3, GoTo breach.#1645: AirPlay iPhone to Mac for remote video, Siri learns to restart iPhones, Apple's Q1 2023 financials.1646: Security-focused OS updates, Photos Workbench review, Mastodon client wishlist, Apple-related conferences.