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Research firm Forrester found that 57 percent of B2B sales leaders intended to invest more on AI and automation tools in 2021. For example, reps can watch for keywords in conversations that historically indicate a prospect is more likely to buy, while sales managers can better coach their teams by reviewing call trends.īy combining Chorus’ features with ZoomInfo’s best-in-class data and automated workflows, conversation intelligence can scale companywide and add rocket fuel to go-to-market strategies. More Time to Gather InsightsĬonversation intelligence provides reps with a deeper understanding of sales calls by recording, transcribing, and analyzing these meetings to deliver AI-based insights. The integrations help revenue teams develop stronger prospect and customer relationships, make better decisions, and win more business. Automatic transcription of calls from ZoomInfo Engage.
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Easier access to Chorus’ Momentum Insights feature.So it’s no surprise that less than two months after acquiring Chorus, a conversation intelligence platform, we worked quickly to upgrade the integration between the products. As anyone who works at ZoomInfo will tell you, we move fast and with purpose.
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